In Italy, Just Give It Up- How to Deal with Disappointments

Traveling has its ups and downs. There are times when it’s best to let go even if you don’t like it and move forward. In the end, when you tally everything up, only the good memories remain. I hope you all can relate as I share this video.

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(English) What I found in Sardinia are exceptionally good wines. Even at this year’s Gambero Rosso ‘Trebicchieri’ tasting event, the best wines, in my opinion, were produced in Sardinia. So, to verify the facts, I am heading to Sardinia now. (Italian) So, when you go to Sardinia, where is a good place?

You were going to Alghero, right? -Yes. -That’s right. Near Alghero, there’s ‘Stintino.’ -‘Stintino’ you say? Yes, it’s really beautiful. Fantastic, isn’t it? I have to visit ‘Stintino’ this time. -Will you go next time? -No, I’m going this time. -This time? -Yes. -Oh, are you going now? -Yes, right now. -Oh, really? -Right away.

Ah… So, I’m on my way to the airport now. Thank you for the good information. Of course, I have to. Can I join you to Sardinia? Of course, absolutely! -Let’s go now! -We’re going now. It should be fun. We’re heading to the airport to park the driver’s car… I’ll go with you! Even if I get kicked out by my wife at home, well…

I came from Seoul, South Korea, and I like Italy too. Thank you. Thank you. Have a pleasant trip to Sardinia. Thank you. See you again. Talking nonsense… I bought this plane ticket for 29.32 euros. And I paid 38 euros for additional luggage. You bought luggage? That’s right.

Originally, it was departing from Olbia Airport, but just changing the departing airport to Alghero. So, don’t cancel my baggage tag like that, I’ve already made the purchase. It’s good that you changed the departing airport. What the customer is requesting now is a separate matter, you know?

Whether you bought luggage or whatever, that’s not something I know. But what I requested was just to change the departing airport. So, I did that for you, right? But you canceled all the details of my luggage purchase. What are you complaining about…

Look here (captured the purchase history just in case of this situation) I haven’t canceled anything. You just canceled my luggage purchase history. I haven’t canceled anything. Then just give me my original ticket. That’s better… We can’t do that.

If you’re going to cancel, you should have told me in advance. Does this make sense? What kind of service desk is this? Please step aside now as others are waiting. It’s disturbing. I only requested to change the departing airport. But what if you cancel everything? I haven’t canceled anything.

We only changed the flight ticket. We haven’t canceled anything else. But if I have to buy the luggage again? What is this person saying I canceled… This person canceled my baggage tag without my consent. I already made the purchase. I bought a checked bag of 23 kilograms for 38 euros. I’ve already paid.

There’s a screenshot here, I paid. Probably for carry-on luggage. No, it’s not. It’s a big 23-kilogram checked bag. Just in case, I also took a screenshot. I paid 38 euros for checked luggage. (To the manager) Look at the photo here. This person canceled everything. No, this employee didn’t cancel anything.

We only changed the customer’s reservation. If you have further questions, please contact the airline directly. But this is the airline counter, isn’t it? No, we are not airline employees. Just a general ticket issuance counter. What did you say? It’s just a general ticket issuance counter!

If you want to complain, contact the airline directly. Explain today’s events well, and if the customer has ever purchased luggage, the airline will add the baggage purchase history again. But it’s certain that my luggage purchase history is not visible on your screen, right? The customer’s luggage purchase history is not visible.

So, it means you canceled it. We absolutely did not cancel anything. So what I’m suggesting is, explain today’s events well to the airline and resolve the issue. You’re going to miss your flight if you keep going like this. Once you’re in Italy, It’s really nice when good things happen. Like with the driver a while ago. But when bad things happen, it’s really the worst. Truly the worst. This is the place where they issue tickets, and they do business like this. Why are places like this even…

If you ever have to fight in Italy, you have to fight. If you don’t fight, you won’t get anything. Why do they work like this… It’s the way back after the trip in Sardinia. Hello. Didn’t you do online check-in? I didn’t do online check-in. You should have. Ah, you can do it now. You need to go to the ticket counter and pay for check-in. Pay for check-in? But…

The customer has purchased a ticket that requires mandatory online check-in. You should have done it 3 hours before departure. Actually, I had a ticket from Olbia to Rome, but I changed it at Rome Airport. I paid over 50 euros for the exchange cost, and the person at the counter was really rude.

Very aggressive. Didn’t give me any basic explanation. Unfortunately, with this ticket, we can’t check in at the airport. It’s a ticket that can only be done online. Ah… If you want to do it at the airport now, you have to pay an additional fee. So, you have to go there again and…

Yes, you have to go to the ticket issuance counter there. Then, how much is the cost? -28 euros. -28 euros…(unbelievable) The original price I first bought was 28 euros. When exchanging the ticket in Rome, they asked for over 50 euros, and now, additional fees again… I didn’t hear any explanation.

Can I do online check-in directly? No, it’s only possible until 3 hours before departure. The person at the Rome ticket counter was really the worst. Is my baggage tag okay? I bought additional baggage. -You bought additional baggage? -Yes. -When did you purchase the baggage? -Exactly one week ago.

-This is for the Olbia departure, right? -Yes. -Did you later exchange it for a departure ticket? -Yes, I have a screenshot. I only exchanged the ticket. But our system doesn’t confirm it. Oh… I knew it would be like this. You said you only changed the ticket, but… Hello. Are you checking in? Yes, I want to check in. (On the phone) The customer in front bought baggage, and it seems they have a ticket departing from Olbia Airport. Can you show the ticket purchase history? Yes, the reservation history… for the Olbia departure? Yes, that’s right.

Yes, here is also the purchase history for sending baggage. Two screenshots. Is this the baggage tag? For sending large baggage? Yes, you can send up to 23 kilograms. (On the phone) I have now confirmed the customer’s baggage purchase history. The purchase history is correct. This baggage tag is no longer valid. So, you need to pay for both sending baggage and check-in fees. I understand. But can I still catch the flight now? Yes, you can. The staff at the Rome Airport ticket office was really rude. Yes, we heard that. My colleague over there contacted separately to discuss. The additional fee is 128 euros. (Resigned) I understand. Please go back to my colleague and check in again. Thank you, goodbye. Thank you. Sometimes, people begin to completely avoid their responsibilities. While traveling, you may have such experiences in certain countries. At those times, just let it go. Focus again on your original travel plans. Otherwise, you’ll lose more money, time, and, most importantly, even the power of positivity.

This way, the entire travel plan may be ruined. When service industry workers start avoiding responsibility, there’s hardly ever a case where they properly fulfill their original duties. But it’s okay. In any country, there are good people, you know. What is your name? Me? It’s ‘Carlo.’ ‘Carlo,’ right. Thank you very much, Carlo.

Sardinia is truly a wonderful island. Sardinia is indeed great. I like Sardinia. There’s also the Vermentino grape variety, and the Cannonau variety… It’s great! Cannonau wine is really rich. Yes, it’s rich. The Bovale grape variety is also good. So, you’re really coming with me to Sardinia? Right now.

Unfortunately, I can’t go with you. -I have only one wife. -That’s right. -Just one wife. -Fortunately! -One is enough. -Yes, I feel the same! Enough is enough! Moreover, I have two daughters and even a dog. I see. Do you know ‘Grappa’? Grappa? I really like it.

What you can experience when you go to Sardinia… there’s a local Grappa. -Do you know? Let me tell you the name. -Yes. Filu Ferru. Filu’e Ferru. That’s right. In Sardinia, there’s a drink with this name. It’s in the native Sardinian language. It’s the native Grappa of Sardinia. Thank you. You’re welcome.

I really like Grappa. It’s a very tasty drink. But it’s a very strong drink. Really strong Grappa, that’s what I like. It’s really strong, you know. I don’t know the exact alcohol content, but it’s probably around 80 or 70 degrees. 70 degrees? -There are milder ones around 50 degrees. -50 degrees…

50 degrees is considered mild. But what I just mentioned is just an ordinary drink, you know there are local farmers? Those people make things themselves. -Those things are actually illegal. -Oh, I see. -Understood? -Yes, I understand. Those things are originally genuine ‘Filu Ferru’ (iron wire) drinks.

Because they originally buried them under the ground to hide. Because it’s illegal. So, they bury the bottles underground to hide them. Ah, I see. While burying them underground, they attach long iron wires made of iron. That’s why it’s named like that. They attached long wires to find out where they buried the bottles.

-They have to find it. -Oh, I see! It’s really interesting. This is the story of ‘Filu Ferru’ Grappa. What farmers used to do like this was actually illegal. But now it’s legalized? The alcohol they sell is legal. But the top-quality ‘Filu Ferru’ made by farmers… is different from ordinary purchasable ‘Filu Ferru.’

Illegally produced drinks are really tasty. Ah… In that case… If I go to Sardinia, what I should say is, “Please let me taste the illegally produced ‘Filu Ferru’!” “You say it’s so delicious?” -Yes, I should say that. -It’s more delicious. -It’s even more delicious. Of course. But don’t say that to the police.

Definitely not to the police. It has to be a drink that has been buried underground. Secretly hidden. I see. Moreover, they attach a wire to know where the bottle is. Then, if you want to drink, you pull the wire like this~ Then the bottle comes out~. Doesn’t it remind you of ‘Tiramisu’?

What is ‘Tiramisu’? “Tirare-mi-su” – “Pull me up.” “Tirare-mi-su” – “Pull me up”? Yes, “Tirare-mi-su” – “Pull me up.” “Tirare-mi-su” – “Pull me up and make me ecstatic.” In this case, it’s when you pull (Tirare) the bottle. With a wire. Another specialty is ‘Porcheddu’ (porchetta). -‘Porcheddu’ you say? 285 00:12:38,640 –> 00:12:39,907 -Yes, ‘Porcheddu.’

‘Porcheddu Sardo.’ Ah… Is this a dish also found in Spain? It’s incredibly interesting. It’s incredibly delicious. It’s a dish I really like. Having Porcheddu with Cannonau, that’s the ultimate… I’m hungry! Hungry… I understand. While eating Porcheddu and drinking Cannonau, Finishing with Filu Ferru! You can sleep from 5 PM onwards! At 5 PM! There’s also a dish in the center of Spain, very similar to Sardinia’s Porcheddu. There, they drink wine of the Tempranillo variety together. -Tempranillo, you say? -Yes, Tempranillo.

That’s delicious too. Among Spain’s offerings, there are things very similar to Italy’s. That’s right. Especially in food. I used to enjoy those dishes in Spain. Of course, you must try Porcheddu too. Dessert must be recommended. I love desserts! Given by Grappa, wine, and food recommendations! With Filu Ferru, it’s all over. ‘Seada.’

‘Seada’? Is this a dessert? Yes, it’s a dessert. ‘Seada.’ A dessert served with cheese and honey. It’s a traditional Sardinian dessert. I see, understood. You keep using the expression ‘Sarda.’ Is it the meaning of ‘Sardo’ or ‘Sarda’? ‘Sardo,’ ‘Sarda,’ you keep using those expressions. What do you mean?

For example, if you say ‘Grappa Sarda,’ Does it mean ‘Grappa from Sardinia’? Exactly. Then if you say ‘Porcheddu Sarda’… You should say ‘Porcheddu Sardo’! Ah, Sardo. So if you say ‘Porcheddu Sardo,’ It means ‘Sardinian Porcheddu’? Not exactly. Porcheddu is always Sardo. Ah, I see. It’s almost like one word.

It should be called that from the beginning. Ah, I see. So, how about ‘Cannonau Sardo’? ‘Cannonau Sardo.’ That’s right. Does it mean ‘Sardinian Cannonau’? Yes, it means ‘Sardinian Cannonau.’ Ah…(Fully understood the usage) Thank you. Rome Airport Terminal 1, right? Yes, Terminal 1, that’s correct.

-Understood, thank you. -I’m the one who should be thankful. -Is the arrival time okay? -The arrival time is very good. All the places I visited and things I ate and drank in Sardinia this time were all recommended by Driver Carlo today. He was the driver sent by Gambero Rosso on purpose,

Who picked me up from the hotel to the airport. Many thanks to Carlo and Gambero Rosso. Thanks to them, my life has become a bit more beautiful.